Brazil, DESTINATIONS, SOUTH AMERICA
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Are you going to Rio Carnaval 2013?

A samba school at Sambodrome, Rio Carnaval 2004
(image: Wikipedia)

We finally bit the bullet & booked our Sambodrome tickets for Rio Carnaval 2013 over the weekend. We were over the moon & even considering participating in the parade.

However, our celebration was fleeting as it seems Rio-Carnival.net (proudly sporting the “recommended by Lonely Planet” banner as a form of reassurance for us Westerners – maybe!) charged me twice, inevitably pushing my credit card to its limit.

So I have been trying to ring both numbers on their website to no avail. This is one of those times when I wish I knew/understood Portuguese!

This morning, I found relief when I received an email from a Rio-Carnival.net representative, advising me that the matter will be investigated. After reading mixed (mostly negative) reviews on Tripadvisor last night, I was quite ready to let my bank handle the matter.

But after receiving such courteous & prompt email, I’m willing to give them the benefit of the doubt. After all, millions of tourists would book through them…surely….hopefully….

Safe travels,

Ailene

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